Tools Used in Development: Canva

Time in Development: 1 Day

Client: Portfolio Asset

Learners/Targeted Audience: Consumers that have been victims of identity theft.  Typically, these consumers do not have a plan of action to advocate for and defend themselves against identity theft.  

Executive Summary:  Identity theft has been on the rise since the beginning of the COVID-19 pandemic. According to the Bureau of Justice Statistics, since 2018 approximately 90% of consumers have had someone try to access their existing accounts such as personal credit cards and/or bank accounts.  Additionally, identity theft has cost consumers over $15 billion dollars a year in which over 30% of consumers never recoup their monies lost.

This job aid is a road map that consumers can follow specifically after they discover their identity has been stolen/compromised.  Oftentimes consumers do not have a plan of action to advocate for themselves after their identity has been stolen.  This resource charts out the steps to empower consumers with actionable information in order to effectively advocate for themselves.

Challenges: When a consumer becomes a victim of identity theft, they struggle to map out a course of action to protect themselves.

Solutions: This asset provides information about how a consumer can protect themselves after they have become a victim of identity theft.  Consumers can use this asset to develop a viable plan of action to restore their identity and protect against future identity theft.

Tools Used: Canva

Development: 2 hours

Client: Portfolio Asset & eLearning Asset for the course entitled: The Many Facets of Identity Theft. 

Learners/Targeted Audience: The audience for this asset is all consumers.  Additionally, another component of the audience is those who engage in the eLearning course entitled: The Many Facets of Identity Theft. 

Executive Summary: With the rise of identity theft, consumers need to know the characteristics so they can protect themselves. Additionally, in concert with the eLearning course this asset was created for, consumers will begin to build foundational knowledge about identity theft and the importance of being proactive versus reactive when it comes to understanding identity theft.   

Challenges: Consumers are familiar with the most common type of identity theft, but often struggle to know the other types of theft.  Not knowing the types of identity theft can cause consumers to struggle with mapping a plan of action to protect themselves. 

Solutions: By knowing the types of identity theft and the characteristics of each, consumers can better plan a course of action to protect themselves and their loved ones.